New Features

Member App - Smart Shifts

The brand new Smart Shifts feature in the Member Workforce App facilitates allows your members to narrow down the search of the specific Released Shifts required by the member by providing the appropriate by using their preferred restriction criteria. A popular example would be to use Smart Shifts to filter the list by Shift Distance Range/Filters.

Members Rather than sifting through potentially hundreds of released shifts on their small mobile screen, members can view the Released Shifts with the Shift Distance Range filter provided independently without adding any other filters to this custom filtered view in order to best meet their travel requirements. By default, the Shift Distance Range filter is set as ‘Across the nation’. You can add multiple Smart Shifts filter(s)Members can add multiple Smart Shift filters, and each Filter filter can have multiple matching conditions.

When the Smart Shifts filter(s) Shift filters are applied, the Released Shifts screen shows Released Shift numbers, Shifts Filtered numbers, Shiftname(s) Filtered numbers, names of all the of any filters applied, and as well as the number of filters applied on the filter badge icon. The member can easily add/ , edit/ remove the existing shift distance range/filters , or remove any applied Smart Shift filters in order to view a broader range of released shifts on their screen 😊.

How to Access Smart Shifts?

To access Smart Shifts from the Member App:

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• In the Smart Shifts Filter screen, you can add a new filter to search the Released Shifts as per your requirements. For the first time Add filter header appears as shown in the figure below

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How to Add New Smart

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Shift Filters?

To add a new filter in the Smart Shifts Filter screen:

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Field Name

Description

When Shift

In the When Shift, the filter options are available that are Based on added conditions and selected Matches. The following options are available in the When Shift: Shift Type → List of all the active Shift Types in masters. Shift Date → Calendar Date picker option. Shift Day → List of Day Types such as Public Holidays, Weekdays, Weekends, Today, Tomorrow, and This Week. Shift Expertise → List of all the

Expertises

Expertise linked with the member qualification. Client Industry → List of all the active Industries from the masters linked with the member. Worked with client → List of all the Previously Worked Clients by the member.
Based on	In the Based on, select the condition related to the selected ‘When Shift’ that can be applied to the selected Matched option. The Based on condition is predefined for all the ‘When Shift’ filters as per the requirement and is loaded based on the selected option. The ‘Based on’ conditions available for the selected ‘When Shift’ filter are: Shift Type, Shift Day, Shift Expertise, Client Industry, Worked with client → Include, Exclude. Shift Date → Include, After, Before, Between.
Matches	The When Shift filter shows the options as Shift Type, Shift Date, Shift Day, Shift Expertise, Client Industry, and Worked with client. Depending on the selected filter, the Based on conditions and Matches options are available. If the When Shift option selected is: ‘Shift Type’ with the Based on condition as ‘Include’ or 'Exclude', the Matches shows all the available list of Shift Types. Select the required Shift Types checkbox(es) and click Done. Info Note that the Shift Types available in the pop-up window are based on the ‘Show in Booking’ flag in the Allocation Master → Members Shifts of the Staff Portal application. Image Modified ‘Shift Date’ with the Based on condition as ‘Include’, ‘After’, ‘Before’, or ‘Between’, the Matches show the Calendar icon to select the required Shift Date. Click the Calendar icon to select the required Shift Date and click OK. Image Modified ‘Shift Day’ with the Based on condition as ‘Include’ or 'Exclude', the Matches shows the options as Public Holidays, Weekdays, Weekends, Today, Tomorrow, and This Week. Select the required Shift Day(s) checkbox(es) and click Done. Image Modified ‘Shift Expertise’ with the Based on condition as ‘Include’ or 'Exclude', the Matches shows all the Expertises linked with the member qualification. Select the required Shift Expertise(s) checkbox(es) and click Done. Image Modified ‘Shift Industry’ with the Based on condition as ‘Include’ or 'Exclude', the Matches shows the list of all active Industries from the master. Select the required Shift Industry(ies) checkbox(es) and click Done. Image Modified ‘Worked with client’ with the Based on condition as ‘Include’ or ‘Exclude', the Matches shows the list of All Clients that are 'been before clients’. If ‘All Clients’ option is selected, it loads all the shifts of ‘been before clients’ for the available Service Location ('been before clients' means the clients where the member has worked previously ). If a member selects the clients from the ‘been before clients’ list with the Based on condition as ‘include’, it will show all the shifts for the selected Service Location(s). If a member selects the clients from the ‘been before clients’ list with the Based on condition as ‘Exclude’, it will show shifts for all the existing Service Locations except for the selected Service Location(s). Image Modified If a member selects the clients from the ‘been before clients’ list with the Delivery location(s), it allows to add Delivery Location values for the selected Service Location. To add the Delivery Location, click Add Delivery. Image Modified Select the Based on condition as ‘Include’ or ‘Exclude’ with the Matches value(s) and click Done. Image Modified The Delivery filter is added for the Worked with the client. Note that the Add Delivery option appears only if the selected Service Location has a delivery attached to it. Image Modified
Filter Name	Name of the Filter. By default, the filter name is provided as the ‘When Shift’ filter option selected. You can provide the new filter name as per your requirement. New Smart Shifts filter are named automatically based on the selected ‘When Shift’ filter. If a similar ‘When Shift’ filter option is selected, a number is added in front of the filter name to generate the unique filter names. For instance, if the ‘When Shift’ filter is added twice for Shift Type, the first filter will be named ‘Shift Type’, and the second filter will be named ‘2 - Shift Type’.
Plus icon	To add multiple conditions in any filter. Image Modified
Add Filter	To add a new filter that can include multiple conditions. Image Modified
Confirm Filters	Saves and applies the filter in the Released Shift screen.

• Once all the required filter details are provided, click Confirm Filters as shown in the figure below

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• The filter is applied successfully in the available Released Shifts screen 👏. Now, the Released Shifts screen shows:

1. Released Shifts: shows the total number of Released Shifts by the agency based on the member
release shift matching criteria

2. Shift(s) Filtered: shows the total number of Shift(s) Filtered based on the new filter added

3. Filter: shows the filter name ‘Shift Type’ applied and highlighted in green color. You can click the filter
name to edit this filter

4. Filter badge icon: shows the red cross icon with the number of filters applied

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🔗 Click this link to view the detailed Smart Shifts Feature.

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Enhancements

Set Permanent Availability

During the hiring process, the Entire OnHire application does not allow to set the permanent availability of the members. In this enhancement, the Staff of the EOH can set the Permanent Availability of the member while configuring their employment status and this can be set at the global level and member level.

How to Set Permanent Availability at the Global Level?

You can set the Permanent Availability at the Global Level for all the members in the application settings of the Entire OnHire application. The staff has the authority to set/reset the Permanent Availability of all the members at the Global Level.

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• Click System Configurations and scroll down to the “Set/Reset Permanent Availability of all the Members (any status)” settings

• By default Set Permanent Availability to "Available" checkbox is not selected. To set the Permanent Availability of the members:

  • Click the Set Permanent Availability to "Available" checkbox, and the Weekdays and Weekends checkboxes for the AM, PM, and NS Shifts are activated.

  • You can select the Weekdays checkbox to select all weekday shifts and/or you can select Weekends shifts to select all weekend shifts.

  • You can also select customised days for Permanent Availability of all the members such as AM, PM, and NS shifts for weekdays and/or weekends.

  • When the required checkbox(es) are selected, click Save.

  • On clicking Save, an Alert message is displayed ‘Are you sure you want to save the Permanent Availability of all the members?’. Click Ok to set the permanent availability of all the members.

  • Simultaneously, the Member Status Log of all the members will be updated in the Employement Status page.

• Next time the user accesses the “Set/Reset Permanent Availability of all the Members” settings, by default all the checkboxes will be deselected.

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How to Set Permanent Availability at the Member Level?

You can similarly set the Permanent Availability at the Member Level. To set the Permanent Availability at the Member Level:

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How to view Member Status Log?

Whether the Set Permanent Availability to "Available" settings are updated at the Global Level or Member Level, the Member Status Log is updated for all the members in the Employment Status page as shown in the figure below.

The log shows the Date, Time, Employee Status, Employee Reason, and Entered in System (name of the user). Note that the Employee Reason for Global Level and Member Level are different 🤗.

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Process Availability Member Status Process

In the Reports → Availability Reports → Process Availability Member Status Process Report of the Staff Portal, a new Last Location Worked field is added as shown in the figure below.

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On clicking the Last Location Worked in the Process Availability Member Status Process Report, the Member Shift Log pop-up window opens. This Member Shift Log is similar to the Member Log of the Members Availability page.

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Availability Member

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What is Bulk Push Notification Shift Confirmation?

The Bulk Push Notification feature releases the shifts in bulk to the members and the members receive the notifications showing the details of the shifts. Now, when the push notification is received by the member, the details of the shift along with the shift confirmation message are shown. The member can accept this shift by clicking the Accept button.

Before the member accepts the shift, the following Shift Confirmations messages are displayed.

Scenario 1: When the shift matches the member’s profile but the shift is set as unpreferred in the release shifts personalised filter.

A. Shift Confirmation message with the shift that requires expertise

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B. Shift Confirmation message (without expertise)

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Scenario 2: When the shift matches the member’s profile but the shift is set as unpreferred in the release shifts filter and has reported infection(s).

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Scenario 3: When the shift matches the member’s profile and the member needs to accept the shift.

A. Shift Confirmation message with the shift that requires expertise

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B. Shift Confirmation message (without expertise)

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Scenario 4: When the shift matches the member’s profile but has reported infection(s).

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Force Update

The Force Update feature in the Member App will push the members to update to the latest available Member App version. This feature is introduced to implement any specific update or fix required in the Member App. To activate this feature, please contact the EOH support team.

When the Force Update is initiated, a ‘New Version Available’ pop-up appears in the member app. The members need to click the Update to install the latest app version released.  

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Resolved Issues

We are constantly working to improve our Entire OnHire Application and have resolved the following issues for you 😊.

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Issues

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Summary

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Status

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The Passport Country of the member in the Employment Detail's Visa page should be the same as shown in the Personal Details page of the Applicant.

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Issue Resolved. Now, in the Employment Detail's Visa page of the Staff Portal application, the Passport Country is the same as shown in the Address field of the Personal Details page of the Applicant.

Users will also be able to update the Passport Country in the Employment Detail's Visa page and that will be updated in the Visa Details tab of the Applicant Portal.

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The Recruitment Dashboard of the Staff Portal application facing “504 Gateway timeout” issues in Reschedule, Activate Member, and Interviews.

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Issue Resolved. On the Recruitment Dashboard page, the performance issues are identified and fixed. Now, the Recruitment Dashboard is optimised to achieve better performance and efficiency.

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Status Report

In the Reports → Availability Reports →Availability Member Status Report of the Staff Portal, the Period Prior and Period Future date fields are mandatory now.

On clicking the Report, the Availability Member Status Report shows the heading including the ‘For the Period Prior <date range>’ and ‘For the Period Future <date range>’ with the available data for the selected date range.

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Member App

What is Bulk Push Notification Shift Confirmation?

The Bulk Push Notification feature releases the shifts in bulk to the members and the members receive the notifications showing the details of the shifts. Now, when the push notification is received by the member, the details of the shift along with the shift confirmation message are shown. The member can accept this shift by clicking the Accept button.

Before the member accepts the shift, the following Shift Confirmations messages are displayed.

Scenario 1: When the shift matches the member’s profile but the shift is set as unpreferred in the release shifts personalised filter.

A. Shift Confirmation message with the shift that requires expertise

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B. Shift Confirmation message (without expertise)

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Scenario 2: When the shift matches the member’s profile but the shift is set as unpreferred in the release shifts filter and has reported infection(s).

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Scenario 3: When the shift matches the member’s profile and the member needs to accept the shift.

A. Shift Confirmation message with the shift that requires expertise

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B. Shift Confirmation message (without expertise)

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Scenario 4: When the shift matches the member’s profile but has reported infection(s).

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Force Update

The Force Update feature in the Member App will push the members to update to the latest available Member App version. This feature is introduced to implement any specific update or fix required in the Member App. To activate this feature, please contact the EOH support team.

When the Force Update is initiated, a ‘New Version Available’ pop-up appears in the member app. The members need to click the Update to install the latest app version released.  

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Resolved Issues

We are constantly working to improve our Entire OnHire Application and have resolved the following issues for you 😊.

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Feedback

We have incorporated the new features, enhancements, and fixes to provide you with a delightful user experience 😌. We would love to hear back from you about your experience with our product or service. Please drop your suggestions and feedback at ​📭 feedback@entiresoftware.com.

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