Contact Log

The contact log allows your business to track and log communication between Staff, Applicants, Members & Clients. 

Each log entry can record the following information:

• Date & Time - Of when the log entry was created.

• By - Who the log was created by

• Contact Method - What form of communication was used i.e. SMS, Email, Phone Call etc

• Reason of Contact - Why the contact log was created

• Contact Outcome - The results of the communication i.e. Successful Outcome, 

• Comments - The comments section provides the details of what was communicated, this can be system-generated or manually entered.

• Contacted Designation - Describes the job position/title of the contact 

• Contact Status - Describes the type of log i.e. Shift Contact or Contact Member
  
  

The contact log has been integrated into the system to automatically log the following outgoing communication/actions through the system.

• Emails

• SMS

• Push Notifications

• Change of Status 

The are several locations within the system to take you to the contact log including but not limited to:

• Contact Log

• Member Contact Card

• Personnel Card

• Finance

• Client Details