Answer: Members will not be specially notified when you create a new policy in the system. However, when they open Members App they see a prompt saying that new policies available to read as shown in the screenshot below. Members will not be able to access any feature in the Members app until they accept and sign the new policy.
The popup window keeps prompting when members try to use any feature in the App until they read and sign.
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What will those members that are logged out see?
Answer: Members who are logged out can not see anything until they login into the app.
What will the members see on the portal (including those already logged in)?
Answer :
Members who use web portal will be sent into policies page when they login. The system will not let Members to access until they accept all policies. No options will work in web-portal until member accept all policies.
This is how it is shown in policies page.
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If members have not signed and accepted them, what will we see on the staff portal and are they able to be placed into shifts?
Answer: System will not let Members to Accept policies without Signature, If they try to do so it prompts as shown in the screenshot below.
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There are two ways to rebook an appointment for an applicant who was previously unsuccessful.
Where you can do this from is dependent on the date of "reapply/deferred". To explain further:
Scenario 1 - Date passed
If the member has been deferred/asked to reapply after a certain date, and that date has passed.
Go to the Recruitment Dashboard
Click on either the Reapply or Deferred Inbox. (see below)
Follow normal interview booking process from there, same as from the starting Inbox.
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Scenario 2 - Date not yet passed
When the member has been deferred/asked to reapply after a certain date, and that date has not yet passed. Note: This option will also show applicants who are not past their date (but it is the slower way to do so, and you would usually do scenario 1 in that circumstance).
Go to the Top Header Menu - Applications and hover over it.
Hover over the drop-down option Miscellaneous
Click on Review On-Hold Applicants
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Follow normal interview booking process from there, same as from the starting
Inbox.
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