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Applicant puts in Reference via their applicant Portal

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To complete a reference. Please follow the steps below

  1. Access the Reference Dashboard by Clicking on Reference Pending

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  1. Find your Applicants Name and select their name

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  1. Recruiters can then either contact the current references or request a new one

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i)        Reject:

(1)    Select the Referee Name and change status to Rejected or Inactive

(2)    Confirm

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  1. Reference is completed online or via phone

a)       Online by referee

i)        Select Notify Referee – this will send an email link and change the status to “Waiting”

ii)       Once completed it will be “Completed”

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b)      To Submit yourself whilst completing a phone call

i)        Select “Submit Feedback”

ii)       Complete all fields

iii)     In the comments state who completed the references

iv)     Save and submit

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  1. Review completed reference and change to approve.

a)       Please review the “complete” reference by clicking “View Feedback”

b)      Select the Referee Name and change the status to Approved or Rejected

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  1. Upload to applicants' documentdocuments by selecting the Green Icon which will turn red

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  1. Approve reference completely to remove from reference pending dashboard