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Select Shift that Status “Shift Booked or Member Cancelled”
Update Finance Notes with correct pay and charge notes
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Go to Drop Down and Select “Member Compensate” then Update Status
Then The shift status changes to “Member Compensate “ and an example of the shift log is shown below
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Within Confirming Shifts
Select the Member’s Name
The shift will appear there even though it is not in the front end - You can see it is Member Compensate and you will need to adjust the time for the invoice potion
as the status and the allocation notes are in red!
Now Invoice the Full Shift as the client is being charged - due to late cancellation
Click Refresh
Select the shift which will state “Invoice only”
Then it has been greyed out
