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About Cascom
Cascom or ShiftMatch is the automated allocation tool that provides the staff management solution designed to coordinate external members and internal groups . This tool helps managers to fill open Shifts with the labour resources to meet the fluctuating demands.The through Shift Match.
Cascom considerably increases the efficiency of filling open Shifts at least by 90% and allows the management to focus more on strategic resourcing decisions and other development/ training programs.
Benefits of Integration with Cascom
The benefits of integration with Cascom are:
All the mapped Shifts from
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Shift Match on the Cascom Entire
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OnHire Portal.
Empowers the Staff to align jobs with preferences on Qualification/ Expertise/ Location without prejudice.
Transfers the configured Cascom Shifts with ease to the entire Portal.
Easily fetches All Shifts and New Shifts from
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Shift Match.
Help to manage large numbers of Shifts with minimum staff. This indicates that you can scale your business as demand grows.
Provides member satisfaction. The members update their own availability and are only contacted for shifts they desire. This increases
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OnHirement and retention rates.
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Entir e is notified about the unavailability of Shifts when the Shifts are accepted by members.
Configure Cascom Shifts
You can configure the Cascom Shifts in your Entire Recruit OnHire Cascom Portal easily by following a few easy steps explained below.
Step 1: Configure the Cascom Shifts in the External Software Integration of Member Master of the Entire Recruit OnHire Staff Portal. In the External Software Integration, provide the relevant details including the Provider ID, User Name and Password provided by the Cascom.
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This is the important step to configure the Cascom with your Entire Staff Portal as all the configured Shifts are fetched accordingly from the Cascom into the Entire Recruit OnHire Cascom Portal.
Figure 1: External Software Integration
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Step 2: Map all Data to ensure as much information is copied
Map information to Entire in Qualification, Skills, Locations, and Shift type for each software, please
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Step 2: From the Cascom Entire Recruit OnHire Portal (Client-Specific portal), you can:
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Figure 2: Cascom New/ All Shifts
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Cascom Entire Recruit OnHire Portal acts as an interface between the Cascom (or ShiftMatch ) and Entire Recruit OnHire Staff Portal to fetch your mapped client requested Shifts.
Fetch all Shifts from Cascom by clicking Get All Shifts. This will fetch all the previous Shifts that are still available.
Fetch new Shifts from Cascom by clicking Get New Shifts. This will fetch all the newly available Shifts.
You can also set the auto-timer to Get New Shifts or Get Unfilled Shifts as shown in figure 2 below.
3. Transfer the selected Shift(s) into the Entire Recruit Onhire Staff Portal by clicking Transfer to EntireHr.
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6. Similarly, Expertise Available is the search based on the expertise of the members.Figure 2: Cascom New/ All Shifts
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In the Cascom Entire Recruit OnHire Portal, to transfer the Shift(s) into the Entire Recruit Onhire Staff Portal:
Select from the available Shift(s) that you want to be added in the Pool based on your requirement (as shown in figure 3 below).
Click Transfer to EntireHr.
Figure 3: Transfer Shift(s) to EntireHr
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This Shift is now available on your Entire Recruit OnHire Staff Portal – Client Allocation page.
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Step 3: The Shift(s) is transferred into the Client Allocation page of the Entire Recruit OnHire Staff Portal successfully. The New Shift(s) created from Cascom is shown in Shift Status Notes as ‘Shift Release from Cascom’ with Shift Status as ‘Shift Release’.
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Note that the Shift can be accepted from the Member App, and Member Portal.
Similarly, Cascom Shift Match is also notified that the Shift has been accepted and is no longer available.
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Communications Via Shift Match
You will receive the following emails from Shift Match directly in your inbox
Email stating there are shifts available - Shift Available
Action Required: Enter shifts from the Cascom bridge
Email when your member accepted a shift and it has been booked in and Approved by Client - Subject - Agency Report or Shortfall amended
The shift would already be booked so this is a confirmation
Email if there are time changes or cancellations (Amendment) - Subject - Agency Report or Shortfall amended
To update shift within the Entire Onhire Allocations Portal with Changes