| Table of Contents |
|---|
Video:
...
Fix members who are not receiving push notifications after a Version Upgrade
After large version upgrades, Entire Onhire OnHire will require members to update their unique "database ID" into Entire Onhire OnHire to continue receiving push notifications from the system and remain compatible with future updates.
...
Check the column on the righthand side " Login DateTime" (click on this title to " sort by date ") - if the login date is BEFORE your last version release date, then this member needs to Log Out & Log Back into their App so they can receive Push Notifications from the new system.
Use the SMS & Email function on the by selecting the left-hand side to contact all members to Log Out & Log Back Into the App (instructions on this below)
...
Tell Members to Tap on the More Options Menu found in the top left corner of the App. From here they can scroll down and select Log out highlighted in the image below.
...
Once they do this and log back in, they have reset their database " token " and the notifications should all be sending fine.
...