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About Shift Match
Shift Match formerly known as Cascom is the automated allocation tool that provides the a staff management solution designed to coordinate external members and internal groups through Shift MatchShiftMatch.
ShiftMatch considerably increases the efficiency of filling open Shifts at least by 90% and allows the management to focus more on strategic resourcing decisions and other development/ training programs.
Benefits of Integration with ShiftMatch
The benefits of integration with ShiftMatch are:
All the relevant Shifts are mapped Shifts from Shift Match ShiftMatch on the ShiftMatch Entire OnHire Portal.
Empowers the Staff to align jobs with preferences on Qualification/ Expertise/ Location without prejudice.
Transfers the configured ShiftMatch Shifts with ease to the entire Entire Portal.
Easily fetches All Shifts and New Shifts from Shift MatchShiftMatch.
Help to manage large numbers of Shifts with minimum staff. This indicates that you can scale your business as demand grows.
Provides member satisfaction. The members update their own availability and are only contacted for shifts they desire. This increases retention rates.
Entire OnHire is notified about the unavailability of Shifts when the Shifts are accepted by members.
Configure ShiftMatch Shifts
You can configure the ShiftMatch Shifts in your Entire OnHire ShiftMatch Portal easily by following a few easy steps explained below.
Step 1: Configure the ShiftMatch Shifts in the External Software Integration of Member Master of the Entire OnHire Staff Portal. In the External Software Integration, provide the relevant details including the Provider ID, User Name, and Password provided by the ShiftMatch.
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This Shift is a regular Shift and that is released to the members based on Qualification/ Expertise. The Staff can also directly appoint members for the Shift and proceed with further action as required.
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Note that the Shift can be accepted from the Member App, and Member Portal.
Similarly, Shift Match ShiftMatch is also notified that the Shift has been accepted and is no longer available.
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Communications Via
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ShiftMatch
You will receive the following emails from Shift Match ShiftMatch directly in your inbox
Email stating there are shifts available - Shift Available
Action Required: Enter shifts from the ShiftMatch bridge
Email when your member accepted a shift and it has been booked in and Approved by Client - Subject - Agency Report or Shortfall amended
The shift would already be booked so this is a confirmation
Email if there are time changes or cancellations (Amendment) - Subject - Agency Report or Shortfall amended
To update shift within the Entire Onhire Allocations Portal with Changes
If the member has pulled out of a shift you will need to call your facility and they will remove the member for you - Then you would will receive a cancellation email
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