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Introduction

Re-enrolment process is a new functionality introduced to help the clients allow existing applicants or members rejoin an agency, via Casual Application Page or job portals (like Seek or Broadbean), depending on their respective personnel status.

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Let’s explore the re-enrolment feature in detail.

Re-enrolment Process

The landing page of Casual Application has been redesigned to incorporate the re-enrolment process. It removes the need to fill the details of any applicant/member who is already existing in the system. Now, the Casual Application Page first validates1the email ID of the applicant/member against the email IDs of all the existing profiles. Further validation2 takes place after the entire casual application is filled and submitted.

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1. The landing page of Casual Application i.e. Getting Started initially cross verifies only the given email ID against the email IDs of all the existing profiles.
2. The Application Details page cross verifies other details like Family name, DOB, and Mobile Number after hitting Submit Application.

All the applications received through the re-enrolment process will land in RE-ENROL folder under the Recruitment dashboard.

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Case 1: Applicant already exists

If the applicant has already registered with the agency, depending on the application status, the applicant will receive a message.

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  • radio button#1 will remain enabled - which means the application will be moved to APPLICANT LOGIN inbox

  • radio button#2 will remain enabled - which means applicant portal will be activated

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Case 2 : Member already exists

If a member (other than an active member) of an agency tries to apply for a new job via Casual Application page, the email address will be first verified and then member is allowed to proceed with the re-enrolment process. The application form will appear auto-populated with the old details and any changes in them can be made and submitted.

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For more details on re-enrolment validation for members, refer this table.

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Case 3 : New Applicant

If an applicant is applying for the first time, a simple 3-step process has been designed to submit a new application. For more details, check How to Submit a new application?

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Re-enrolment Validation Table

Personnel Type

Application Status

Personnel Status

Re-enrolment Allowed?

Applicant

Status
colourBlue
titleapply

Status
colourBlue
titlenew

Warning
No

Applicant

Status
colourPurple
titleinterview

Status
colourBlue
titlenew

Warning
! See below

Applicant

Status
colourPurple
titleinterview
(TBC)

Status
colourBlue
titleProceeding

Warning
No

Applicant

Status
titlecallback

Status
colourBlue
titleNEW

Warning
No

Applicant

Status
colourYellow
titleleft message

Status
colourBlue
titlenew

Warning
No

Applicant

Status
colourRed
titledeclined

Status
colourBlue
titleonhold

Tip
Yes

Applicant

Status
titledeferRed

Status
titleonhold

Tip
Yes

Applicant

Status
colourBlue
titlereapply

Status
colourBlue
titleonhold

Tip
Yes

Applicant

Status
colourRed
titlenever employ

Status
titleNew
/
Status
titleRejected

Warning
No

Applicant

Status
colourBlue
titleaccept

Status
titleNew

Warning
! See below

Member

Status
colourGreen
titleAccept

Status
colourGreen
titleactive

Warning
! See below

Member

Status
colourGreen
titleAccept

Status
colourYellow
titleinactive

Tip
Yes

Member

Status
colourGreen
titleAccept

Status
colourBlue
titlesuspended

Tip
Yes

Member

Status
colourGreen
titleAccept

Status
colourRed
titlestopped

Warning
No

Warning
! Staff will not be able to fill a new application on behalf of an active member or an applicant with application status as ACCEPT / INTERVIEW.
An active member or an applicant with application status as ACCEPT/INTERVIEW will be allowed to re-enrol only through external job portals like Seek or Broadbean.

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How to Submit a new application?

Generally, new applications will be submitted by applicants in either of the following ways :

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However, on some rare occasion, an internal user may also need to access the casual application page. Here are the steps which need to be followed by the user to submit a new application -

  1. Go to Launch Casual Application Page under the top-left menu. The landing page will ask you to register with your email id. If the database validations find your email ID to be new, you will be navigated to the Basic Details page.

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2. If the email id already exists in our system, then the user will be prompted to verify the email by clicking on a link sent to the registered email id.

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4. Fill in all the mandatory fields marked with asterisk '*' under the Basic Details section.

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5. Fill in all the mandatory fields marked with asterisk '*' under the Application Details section and click Submit Application. The Application Details can also be customised based on the requirements of the client. For more details, check Customise Job Application Page.

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All such new applications received will land in the INBOX folder and not in the RE-ENROL folder.

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7. An auto-generated email will be sent to the applicant’s registered email ID notifying the successful submission of the application on his/her behalf.

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Screening Card

The design of the screening card has been changed to enhance the user experience.

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What’s changed in screening card?

Following changes can be seen in the screening card -

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