Providing Client Compliances

Important Things to Note:

Visibility of Available Shifts

Regardless of your compliance, you will still view all shifts the same as before. It will NOT impact your ability to view assigned or released available shifts, only your ability to accept these via the app.

One & Done

Once you acknowledge the compliances for a client, you will not need to acknowledge them again1.

Simple

It has been designed to be as clear and simple as possible. Each compliance will include

details of all information required to be actioned, otherwise known as a ‘rule’.

Colour Coding of Client Compliances

Orange – No Member Action Required

The system has identified you do not have the required document on file. Instructions of how to provide this information to will be available to read by selecting this compliance.

Red – Member Action Required

There are two types of member acknowledgement/action required to meet client compliances.

Read & Send Information

1 unless you have multiple qualifications on file

Read & Sign

Blue - No Member Action Required

Information Only. Relevant to site or shift requirements.

Examples of all these compliance types and how to appropriately action each is listed below

Member Acknowledgement - Type 2: Docket Check Screen

Document Check Screen

If you do not currently have an Employee Working with Children Check - you will not be eligible to attend this shift with the agency. Please send a copy to compliances@entiresoftware.com to be eligible.

Member Acknowledgement - Type 1: Document Check

If the agency do not have the specified document on file this will show as orange

All Rule Acceptance Status: Pending

+

you will not be able to accept the shift via the app

You will have to exit the app and call the agency to discuss your outstanding compliances & if it’s possible for you to accept the shift