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Member Compensate is used in cases where Members need to be financially compensated for a cancellation of a previously booked shift

This is used to inform finance to pay the member without a timesheet submitted

To mark a shift as Member Compensate

  1. Select Shift that Status “Shift Booked or Member Cancelled”

  2. Update Finance Notes with correct pay and charge notes

  1. Go to Drop Down and Select “Member Compensate” then Update Status

  2. Then The shift status changes to “Member Compensate “ and an example of the shift log is shown below

Finance View

  1. Within Confirming Shifts

  2. Select the Member’s Name

  3. The shift will appear there even though it is not in the front end - You can see it is Member Compensate as the status and the allocation notes are in red!

  4. Now Invoice the Full Shift as the client is being charged - due to late cancellation

  5. Click Refresh

  6. Select the shift which will state “Invoice Only”

  7. Then it has been greyed out

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