Video: https://vimeo.com/685672515/87fd3b821a
Reversing a shift is utilized when you need to reverse a whole shift that has already been paid or invoiced because you have either paid a member that did not actually work the shift, entered the wrong service location for a shift, etc.
If you do not want to reverse a whole shift, but instead only adjust some aspects of a shift please review ‘Adjustment Shift’ - https://entiresoftware.atlassian.net/l/cp/kUpbN181
To create a reversal shift please follow the below steps.
Please keep in mind that this will reverse the super and tax as well!
1. Select 'New Booking' within the Finance Portal
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2. Check the 'Adjustment Shift' tick box
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3. Enter
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the Docket Number of the shift you are processing
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a reversal for - this must be a docket number that has already been processed within payroll.
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4. Select 'Reverse Shift'
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Details of the original shift will appear and a new docket number will be entered with "_1" at the end.
This is to assist with identifying it is a reversal shift and easily link it with the original docket number
Let's say you paid the member 8hrs but you were supposed to pay them 7
You would need to enter the correct hours which would be a 7-hour shift and then you would enter the correct times within the section and this would then appear within the confirmation section as a negative figure.
6. Select Confirm and Exit to submit the reversal shift
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