The dashboard provides an overview of any impending tasks for the recruiter. It is also the control board for all tasks that have been performed or are to be performed during the recruitment process. Please read below the details carefully for a comprehensive understanding of each option.
All user's dashboards can have a customised Dashboard - For more information please review Customise the Recruitment Dashboard
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Inbox:Inbox
Inbox is where all new applicants' details are received into the system fed directly from the application form on your website or by creating an applicant manually in the system.
Additionally, any Deferred or Reapply applicants will enter the inbox if they re-submit their application once their mandatory waiting period has finished. This happens when the application is passed the original Deferred/Reapply date set by the recruiter.
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Left Message: Left Message
This is where the user can find low-priority applicants who have been contacted by a recruiter and a message has been left via phone call, SMS or email for the applicant to return contact.
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Call back: Callback
This is where the user can find any applicant that the recruiter wishes to call back. Similar to Left Message, these are high-priority applicants and the company would like to have them as an employee or membermembers. This feature allows recruitment staff to prioritise applicants that should be called until contacted.
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Applicant Login:Applicant Login
This is where the user can find applicants that have been screened by the recruiter and have been sent login details to the Applicant Portal but no interview time has been confirmed yet. This is often used in companies that have a very long lead time between initial appointments and confirming the interview (such as a few months). It may also be used for companies that wish to call references first before booking the interview, or for other similar reasons.
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TBC Interviews: TBC Interviews
This is where the user can find applicants that have an interview scheduled but have not yet been notified of the time and date of their appointment. This feature can be used when a user wishes to organise the internal recruiter rosters or if a recruiter wants to proactively organise their recruitment schedule before ringing applicants.
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Interviews: Interviews
This is where the user can find a list of all confirmed future interviews as per company office locations. Recruiters have the ability to send the Applicants an email confirming their interview date/time and providing login details to access the Applicant portal. Interviews can be filtered, edited and rescheduled from this section, any interviews that were not completed will automatically move into the rescheduled section after their date has passed.
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Non-Compliant: Non-Compliant
This is where the user can find all applicants & members who are missing important compliance information. The system will automatically show applicants that have an interview booked but are still missing this compliance information. The recruiter can also manually place applicants & members in this section via the Personnel Card. The compliance information is customisable based on your default company settings and can be adjusted at any time.
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Reference Pending:Reference Pending
This is where the user can find applicants who are missing at least one reference check and the recruiter has flagged this as mandatory before proceeding with their application.
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Reschedule:Reschedule
This is where the user can find applicants who have past their interview date and no action has been taken on their profile status. From this section, the recruiter can reschedule the interview or open the applicant profile to change the applicant's status found in the appointment tab.
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Activate Member:Activate Member
This is where the user can view any candidate that has been successful and has all relevant/mandatory information up to date, has references checked and cleared by the recruitment officer. Applicants that are in this section are not yet active members and this is the final stage to generate their "Member" details. This data is used by Allocations, Payroll and the Member to Access their Apps and External Logins. Hence, why it is important that each recruiter checks all information before activating a member. Once activated here, the member will receive a member login and password to the member portal.
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Deferred:Deferred
This is where the user will see applicants that were previously deferred but have passed their 'follow up date' waiting period from their original application. This option can be used when you no longer require applicants from a certain qualification or location but may need them for future shortages. From this section the user can re-screen the applicant and choose to; defer, change their status or book them in for an interview.
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Reapply: Reapply
This is where the user can see all applicants who have completed the mandatory waiting period after being asked to reapply during the initial screening. This period is set as per your default company settings. Use the Reapply option when you feel an applicant is lacking only experience but otherwise has a great application. From this section the user can re-screen the applicant and choose to; Change their status, ask them to reapply or book them in for an interview.
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Never Employ: Never Employ
This is where users can see a list of applicants that have been specifically red-flagged within your organisation for compliance issues, negative references, and any reason making the applicant unsuitable for employment. This also includes any previous members who are now unsuitable for employment. All new applicants are checked against these staff when they reapply on 3 criteria; Name, DOB and Mobile Number. If all 3 match, the person will not be able to apply through the company's website or job portal. This is also applicable for applicants in the Deferred, Declined and Reapply sections.
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Declined: Declined
This is where the user can see all applicants that were declined in the system. These applicants can never reapply again through the application form unless they apply under different details. If circumstances change as to why this applicant was declined the user is able to book them in for an interview or change the status of this application.
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Reenroll: Re-enrolment
This section includes new applications from existing on-hold applicants and members shown their interest in rejoining the company. Following are the status applications included are
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This will also include members who are Inactive and Suspended who have reapplied
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Job Applications: Job Application Central Board
This section shows the active Live Jobs and their applications, Any Applicant or member who has applied fo a job will appear here. When you click on the listed job it will show the missing and successful applications
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TFN Declarations:TFN Declarations
This is where all TFN’s completed by Members or Applicants will appear to be submitted to the ATO by a member of Finance or Recruiter
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Document Review: Document Review/Versioning
This is where documents uploaded by a member within their app will appear for recruitment to approve
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