Member Master - Competencies/Interview Questions

What are competency questions?

Within Entire OnHire there is a feature to ask questions and capture applicants' responses known as Competency Questions. This feature allows you to ask the following question types.

Short Answer
Multiple Choice
Yes/No

These questions appear in the Applicant Portal and require an applicant to answer all of the visible questions to complete that stage of their application.

You can have multiple categories of competency questions that can be set to show for specific industries or individual qualifications (where required).

Under each category, you can add questions that will appear only to the applicants matching the settings against the category i.e. If an applicant does not have the qualification against their profile the category of questions will not appear.

How to add or edit a competency question

Within Entire OnHire there is a feature to ask questions and capture applicants' responses known as Competency Questions.

To add or edit the competency questions please follow the below instructions.

Access Masters > Member Master > Compentencies / Interview Questions

Depending on your system or requirements you may need to create a new category or a new question under a category. We have outlined each step below.

To add a new category

Select + add new question category

Add in all mandatory fields and apply any option data and select the green tick to save changes.

Sequence No (Mandatory) - The order of the category in your applicant portal.

Category Name (Mandatory) - The name of the category of questions that will appear on your applicant portal

Category Description - The description of the category of questions that applicants will see.

For Industry - Selecting an industry will mean that these questions will only appear for applicants who have the same industry nominated against their profile

For Qualification - Selecting a qualification will mean that these questions will only appear for applicants who have the same qualification nominated within their profile

Hide from Applicants - This option allows you to hide the category of questions from the applicant portal and use these as an internal questionnaire form.

Status - If active will show in Staff/Applicant portal. If Inactive it will not display in either Staff/Applicant Portal.

To add a new Question under a category

Select the > next to the Question Category you wish to add a question to.

Select the Add + icon to create a new category question

Add the question description

Select a question type

Short Type - Designed to be used for open ended questions where the applicant has a maximum of 500 characters to response

Multiple Choice - Designed to be used for questions where you would like to nominate multiple choices that the applicant chooses from

Yes/No - Designed to be used for questions where the applicant can only answer Yes or No to.

This will automatically populate the different settings to apply depending on the question type selected.

Select the Green tick to save once you have updated all of the question fields.

If you have chosen the Multiple Choice option there is an additional step to nominate your response options. First, save the question Type and then follow the below instructions.

To add in response options select the > next to the question.
This is very similar to creating the question under the category.

Once expanded select the Add + icon to add options

Please note a question type cannot be changed after it has been saved. If there is a question that you would like to change the response type you will need to inactivate the original and create a new question.