Member Allocations
Rather than Client Allocations, Member Allocations is matching Shifts to the specific Member whereas Client Allocations is matching Members to Specific Shifts.
Allocations Tool Bar
Filter: Member Allocations can only be seen on a one-day basis, but you can filter by the following selections
Date
Office
Availability
Shift Type
Qualification
Expertise
Zone
Refresh
This just refreshes your screen to show the most updated information.
Avail Note
This allows you to select a member with casual availability and update their availability notes, once you update select the icon which will save your notes.
Avail
This allows you to be directed to their availability screen.
Select the member and then click on the availability icon which will load up this page.
Pref
If you select the member and click on Preference this will bring up the following screen.
This is broken down into the following Tables
Contact Preferences (can be seen and edited by members using their mobile app/portals)
Geographical Preferences
Expertise (can be seen and edited by members using their mobile app/portals)
Service Location
Delivery Location
Location Function
Employment Notes (can be seen and edited by members using their mobile app/portals)
Transport Notes (can be seen and edited by members using their mobile app/portals)
R and R
This allows you to be directed to their Requests and Restrictions screen
Select the member and then click on the availability icon which will load up this page
Exit
Selecting this Exit icon will exit you from Member Allocations
Search Shift
Once you select a member you can do a search for shifts that day that they could do
You can search by either “Standard” or “ Expertise”
This will bring up all shifts that that member can do that day
You can use the icons to either
Allocate - Assign the shift to that Member
Accepted - Accept the shift on behalf of the Member
Booked - Book the member straight into the Shift
Confirmed - The Client Confirm the Member into the shift
R and R - Referred to their Requests and Restrictions
Exit - Go back to the Member Allocations Main Page
Layout
Column | Explanation | Further Knowledge |
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STANDBY | Member has opted to be on Standby. | |
DOUBLE SHIFT | Member has opted to accept double shifts. | |
AVAIL NOTE | Availability notes can be left by the Member or a User if the Member has a Casual Availability. For example, you can note that the Member has selected that they can work a PM but they can only start after 4pm, etc. The reason you can only leave a note next to a Casual Member is because their availability is constantly changing unlike a Member with Permanent Availability. |
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TYPE | Shows if the Member is has a Casual or Permanent Availability |
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STATUS | The Members will always show as Available from this screen |
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SMS | You can SMS Members directly but you are unable to send bulk SMS from this page |
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MEMBER | If you select the Members name it will bring up their Member Contact Card. Please note that you are unable to use the ‘Shift Worth’ and ‘Track Arrival’ features as the Member is not booked into a shift yet. |
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GENDER | Members allocated gender - F - Female M - Male O - Other |
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OFFICE | Which office they are attached to |
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PRIORITY | If you have allocated a priority number to your Members, it will appear here. This may make it easier for you to sort between Members that hold a higher Priority. | https://entiresoftware.atlassian.net/l/cp/Ho406fkJ https://entiresoftware.atlassian.net/l/cp/m1BWZF9b
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CAR | This column will show you that a Member has their own transport or not. |
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HISTORY | Will show all previous shifts they have worked |
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QUAL | Members Qualifications. |
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EXPERTISE | Members Expertise. |
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AVAIL | Members availability for that specific day. It will only show if they have selected that they can work for AM, PM, SN. They can select as many or little as they like. | |
SUBURB | Members suburb. |
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HOME ZONE | Members home zone. E.g. If their suburb is Kallista, their home zone would be Yarra Ranges. |
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TRAVEL | If you select this it will load the members travel information |
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DAY B4 | This column will let you know if the Member worked the day before and what time. |
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DATE | What date you are looking at on the page. Within this page, you are only able to look at one date at a time. |
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DAY | Corresponding day of the week. |
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LOCATION FUNCTION | What is the the location function |
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STAFF | User who entered the shift |
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REQUEST AND RESTRICTION | You can click on the highlighted 'R' in this column along the corresponding Member and it will show you a snap shot of their Requests and Restrictions. |
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