Accessing SendGrid and Managing Emails Sent from EOH

SendGrid is a powerful email delivery platform that allows you to send and manage emails with ease. This knowledge-base article will guide you through the process of accessing SendGrid, logging in, and checking for undelivered emails.

Accessing SendGrid:

To access SendGrid, follow these simple steps:

• Open your web browser and navigate to the SendGrid website. You can use the URL provided https://app.sendgrid.com/email_activity

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Logging In:

Once you're on the SendGrid website, it's time to log in. Here's how to do it:

• Enter your Username and Password

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• You will receive an SMS for the two-factor authentication

• After entering your details, click the “Continue” button you will be granted access to your SendGrid account.

   

Viewing Sent Emails

To view emails sent from the system, follow these steps:

• From the SendGrid dashboard, locate the “Activity" tab, which you used for checking emails.

• In the same section, you can filter and search for sent emails. To do this, select Advanced Search and enter the parameters required

• You will now see a list of all the sent emails, with information about recipients, delivery status, and timestamps.

  • If you select the Email it will show more details relating to it

Undelivered Emails:

One of the valuable features of SendGrid is the ability to monitor undelivered emails. Here's how to check for undelivered emails:

• After logging in, you'll be on the SendGrid dashboard. Look for the “Suppressions” Option and select Bounces or block

• On this page, you can filter and search for specific emails. To see undelivered emails, look for the "Status" or "Delivery" column and filter it to display "Failed" or "Undelivered" emails.

• You will now see a list of all the undelivered emails, along with detailed information about each one, such as the reason for the failure and the recipient's email address.

How to send Bulk emails via SendGrid:

Step 1 - Create a Sender

1. Click Senders

2. Create New Sender

3. Fill in all required information

    

Step 2 - Create a Contact List

1. Marketing - Contacts - Add Contactes - Upload CSV

2. Export Members details emails from the system

   1. Members Detail Report

3. Import and Map accordingly

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Step 3 - Sending Email.

1. Marketing - Single Sends - Create Single Send

2. Select Email Template and enter the details of your emails.

3. “Review and Send”

4. Fill in all details

Conclusion:

SendGrid is a valuable tool for managing email delivery, and accessing it is straightforward. By following the steps outlined in this article, you can log in to your SendGrid account and efficiently check for undelivered emails, allowing you to take proactive steps to improve your email delivery success.

If you encounter any issues or have further questions, don't hesitate to contact our support team for assistance. We're here to help you make the most of SendGrid's features.

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